Viewer FAQ

AUDIO AND VIDEO

How can I get ROOT SPORTS in HD from my cable or satellite provider?
Please contact your cable or satellite provider directly and let them know you’d like to receive ROOT SPORTS in HD.  They can advise you on availability, as well as, package and equipment requirements.

Audio or Picture Issues:
If you have an audio or picture issues, determine if this issue is present on other channels or only ROOT SPORTS. If present on other channels, please contact your cable or satellite provider.  If it is only on ROOT SPORTS, please fill out a website ticket and we will respond during regular business hours.

 

PROGRAMMING

How can I get Houston Astros and Houston Rockets live game broadcasts outside of ROOT SPORTS broadcast territory?
If you are outside of Houston’s regional television territory, Astros and Rockets games will be blacked out on ROOT SPORTS. Our distribution rights are only within the Astros and Rockets regional television territory.  Team territories are dictated by the leagues, not by regional sports networks.  Each of the professional leagues set defined areas for each team, with some counties exclusive to that team and some counties shared with other teams.  DIRECTV, DISH Network and digital cable providers offer special out-of-market packages: the MLB Extra Innings package, the NBA League Pass package.  These season-long packages include most of the games that are telecast on ROOT SPORTS.  Please note some games may still be subject to blackouts.  For more information, contact your television service provider.

I live in the ROOT SPORTS network territory and my television provider doesn’t offer ROOT SPORTS.  What can I do?
Call, email or utilize your provider’s FaceBook and other online communities to let them know you want ROOT SPORTS added to your channel line-up.

 

Can I purchase ROOT SPORTS programming?
ROOT SPORTS
 programming is not available for purchase.

Can I request a copy of a Houston Astros or Houston Rockets game?
ROOT SPORTS
 cannot reproduce Houston Astros or Houston Rockets games or provide clips from the telecasts due to copyright agreements with our team partners.

 

 

I produced a sports show.  How can I get my show on your network?
While ROOT SPORTS produces most of its own original programming, there is a limited amount of time made available to producers of sports shows with local interest.  To have your show considered for telecast, please contact our Programming department at southwest@rootsports.com.  

Programming Issues:
If you have additional questions regarding programming, blackouts, or content issues, please contact your cable or satellite provider.  If your issue cannot be resolved by your provider, please fill out a website ticket and we will respond during regular business hours. 


ADVERTISING AND SALES

How can I advertise on ROOT SPORTS?
For advertising information or questions, please contact our Sales department at 713.457.6262.


CAREERS

Is ROOT SPORTS currently hiring?
For a list of open positions, please check 
our careers website
.  You can apply directly via this site.